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Optus CEO: AI to Enhance Telecom Services, Human Roles Remain Central Amid Digital Shift
Hardware | Connectivity TheDayAfterAI News Hardware | Connectivity TheDayAfterAI News

Optus CEO: AI to Enhance Telecom Services, Human Roles Remain Central Amid Digital Shift

Optus, Australia’s second-largest telecom provider, is advancing its use of artificial intelligence to boost service quality and operational efficiency. CEO Stephen Rue has affirmed that, despite the growing role of AI, human expertise will remain a core part of the business as Optus addresses past disruptions and invests in future resilience.

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