A December 2025 ABC report examines the integration of AI, robots, and data analytics in the tourism sector, detailing how "smart tourism" is evolving from a concept to an operational reality. The article discusses end-to-end automation in hotels, the use of smart city data for crowd management, and the shift toward chat-based trip planning interfaces. It further notes the challenges regarding user preference for human interaction and the potential visibility risks for small businesses relying on search traffic.